1. Information we collect
We collect information in three ways: (a) information you provide, (b) information collected automatically, and (c) information from third parties used to deliver the app and services.
- Account information: email address, login identifiers, and account settings (e.g., preferences).
- Profile information (optional): name, profile photo, riding preferences, horse details, and other info you choose to add.
- Usage and device information: app interactions, approximate device details (device type, OS version), performance logs, and diagnostic information.
- Content you create: community posts, comments, captions, photos/videos you upload, and related metadata you choose to share.
- Support communications: messages you send to us (email/support requests) and any information you include.
2. How we use information
We use your information to operate, maintain, and improve Clear Round, including to:
- Provide core features (workouts, training videos, tracking, reports, horse profiles, community features).
- Create and manage your account and authenticate sign-in.
- Personalise your experience (e.g., saved content, preferences, horse profiles).
- Measure performance and fix bugs, crashes, and reliability issues.
- Protect the community by preventing spam, fraud, and abusive behaviour.
- Communicate with you about updates, support requests, and important changes to the service.
3. Sharing and third parties
We may share information in the following situations:
- Service providers: vendors who help us host data, run the app, deliver emails, analytics, and support tools. They are permitted to process information only to provide services to us.
- App stores and platform providers: Apple and Google may collect information as part of providing the App Store / Google Play services, payments, and device-level functionality. Their privacy policies apply to their processing.
- Legal and safety: if we believe disclosure is required by law, regulation, legal process, or to protect rights, safety, and prevent fraud/abuse.
- Business changes: if we’re involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction (with protections required by law).
We do not sell your personal information.
4. Location data (ride tracking)
If you use ride tracking features, the app may request permission to access your device location (GPS) to record routes and ride statistics.
You can control location access in your device settings at any time.
- When collected: typically during an active ride recording session (depending on your settings and permissions).
- How used: to draw your route, calculate distance/time, and generate ride summaries and reports.
- Your control: you may disable location permissions; some features may not work without location access.
6. Data retention
We keep information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.
Retention periods can vary depending on the type of data and how it’s used.
- Account data is typically retained while your account remains active.
- Backup copies may remain for a limited time after deletion due to system integrity and disaster recovery processes.
7. Security
We use reasonable administrative, technical, and organisational measures to protect your information.
However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
- Use a strong password and protect access to your device.
- Contact us if you believe your account has been compromised.
8. Your rights and choices
Depending on where you live, you may have rights such as:
- Access: request a copy of personal information we hold about you.
- Correction: request correction of inaccurate or incomplete information.
- Deletion: request deletion of your account and personal information (subject to legal requirements and limited exceptions).
- Objection/Restriction: object to or restrict certain processing in some cases.
- Device permissions: manage permissions (location, photos, notifications) via your device settings.
To make a request, contact us using the details in section 12.
9. Children’s privacy
Clear Round is not intended for children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
10. International transfers
Your information may be processed in countries other than your own (for example, where our service providers operate).
Where required, we take steps to ensure appropriate safeguards are in place.
11. Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the “Last updated” date above
and may provide additional notice where required.
App Store / Google Play notes
This page is designed to satisfy typical app store privacy policy requirements (clear explanation of what you collect, why, sharing, location, user content, and contact details).
- Update store links and contact details if they change.
- If you add payments/subscriptions, you can add a short note here referencing Apple/Google billing processing.
- If you add advertising, add an “Advertising” section describing ad identifiers and opt-outs.
Need a Terms page too?
Most apps also publish Terms & Conditions. If you want, I can create terms.html matching this site style.
